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KMID : 1002520220160020061
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Korean Journal of Health Service Management
2022 Volume.16 No. 2 p.61 ~ p.61
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Guidelines for Using a Patient Experience-based Nursing Service Design in Online Project-based Learning
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Jang Keum-Seong
Baek Myeong
Lee Mi-Kyoung
Park Hyun-Young
Jang Ae-Ri
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Abstract
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Objectives: This study aimed to develop, facilitate, and provide guidelines for a service design process using new online teaching and learning techniques to promote project-based learning.
Methods: A patient experience-based nursing service design (PEN-SD) course comprised of four two-week sessions was conducted with 72 fourth-grade nursing students.
Results: Guidelines and guide questions were provided during the orientation, team building, and the discover, define, develop, and deliver(4D) stages to ensure project success. As a result of this study, ten project themes were identifieded. Thise experience enhanced the development of students’ collaborative, empathetic, and creative problem-solving capabilities.
Conclusions: The suggested guidelines can help instructors lead the PEN-SD process effectively, which can be a powerful tool for online team project learning in health profession education.
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KEYWORD
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Distance, Health Service, Patient-oriented, Service Design
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